用户旅程图

¥User Journey Diagram

用户旅程高度详细地描述了不同用户在系统、应用或网站内完成特定任务所采取的步骤。该技术显示当前（原样）用户工作流程，并揭示未来工作流程的改进字段。（维基百科）

¥User journeys describe at a high level of detail exactly what steps different users take to complete a specific task within a system, application or website. This technique shows the current (as-is) user workflow, and reveals areas of improvement for the to-be workflow. (Wikipedia)

Mermaid 可以渲染用户旅程图：

¥Mermaid can render user journey diagrams:

每个用户旅程都分为几个部分，这些部分描述了用户尝试完成的任务的一部分。

¥Each user journey is split into sections, these describe the part of the task the user is trying to complete.

任务语法为 Task name: <score>: <comma separated list of actors>

¥Tasks syntax is Task name: <score>: <comma separated list of actors>